Getting Started

Our Process

We bid projects from as little as sketch or picture of the design.  In most cases, we will respond to request for quotes within 24 hours.  Larger projects may require additional time, especially if we need material quotes from our suppliers.  If you are supplying materials, ENSO will assist you with material requirements so you can specify them accurately.

After you accept our proposal, we will provide you with approval drawings with our interpretation of the project.  Approval drawings include a complete set of drawings, material orientation, joint specification, colors call outs, finishes, assembly details, etc.  After agreement is reached, the fabrication begins.  Lead time is always a question and it is project dependent.  Lead time depends on the design complexity (hours of CAD and programming), material lead time, cutting and assemble hours, and installation.  We will provide a lead time estimate during the bid phase.  Once we have received your signed approval drawings and received materials in our shop we will schedule your project and give you a form completion date.

Every project is assembled and verified prior to shipping.  Upon completion, the deliverables will include; the finished product, boxing/crating, detailed installation and assembly instructions. ENSO meticulously packages projects so they arrive intact and are easy to install.  This step may seem simple and insignificant.  However, based on our experience, it can be the most critical.  It is our job to organize and simplify the project so installers don’t skip a beat.

Waterjet Pricing

The following items affect the price of waterjet projects:

  • Material Hardness:   As you know, the harder the material the slower the machine cuts and time is money
  • Material Thickness:   Same rationale as material hardness
  • Design Detail:   Waterjet cutting is based on inches to cut.  If your design is very detailed and intricate (i.e. more inches) it will cost more.  Basically, everything boils down to time.  If you have a very soft, thin, resilient material and you want to cut a simple wave it will be very inexpensive.  If you want to cut a very detailed mosaic pattern from two inch black absolute granite, it will take more time and cost more.  If you have a tight budget, let ENSO assist you with ‘reducing inches’ and material selection.
  • Edge Quality:   A higher quality edge requires that the machine cut slower.  Depending on your project, we may be able to lower cost by reducing the smoothness of the edge.